Privacy Policy

Privacy Policy for the TGS Informatik GmbH website

Our processing of our users’ personal data is limited to that data which is necessary to provide a fully functional website, as well as our content and services. The processing of our users’ personal data takes place only for the purposes listed below and where there is a legal basis within the meaning of the Data Protection Act. We only collect personal data that is actually necessary for the performance and fulfilment of our tasks and services, or which you have voluntarily provided to us.

I. Name and address of the data controller

The data controller is TGS Informatik GmbH, St. Alban-Vorstadt 104, 4052 Basel, +41 61 545 20 33, info@tgs-informatik.ch

II. Purpose of data processing and legal bases

Visiting the website

When you access the website, information is automatically sent to our website’s server by the browser you are using.

The following data may be collected in this process:

  • Information about the browser type and version used

  • Technical information about your device, such as the operating system and screen resolution

  • The user’s IP address, which may allow conclusions to be drawn about the internet service provider or geographical location

  • Date and time of access

  • Websites from which the user’s system accessed our website

We do not store this information!

Web analytics

We do not carry out our own web analytics on our website, nor do we use any web analytics tools. Consequently, the visitor and usage data mentioned above are not analysed.

Use of our support form and download section

If you complete a contact form or send us an email or any other electronic message, your details will be stored solely for the purpose of processing your enquiry and any further related questions, and will only be used in connection with that enquiry.

The legal basis for processing your enquiry is Article 6(3) and (4) of the DSG.

We do not require you to provide any personal details in order to download files from our website.

For our online support, we use the tools TeamViewer and ISL, which can be downloaded from our support section. Please note that these providers have their own privacy policies, which we recommend you read before downloading and using these tools.

Use of Google Maps, Google reCAPTCHA and external JavaScript files

Our website uses services such as Google Maps, Google reCAPTCHA and external JavaScript files provided by third-party providers such as Google. These services are used to improve the user-friendliness and security of our online offering.

No cookies are stored on your device when you use these services. However, personal data may be transmitted to the servers of the respective service provider (e.g. Google). This includes, in particular:

  • Information about the browser type and version used

  • Technical information about your device, such as the operating system and screen resolution

  • The user’s IP address, which may allow conclusions to be drawn about the internet service provider or geographical location

  • Date and time of access

  • The website from which access was made

This data is processed to ensure the functionality of the services (e.g. protection against spam via Google reCAPTCHA or the provision of map services via Google Maps). Your data may be transferred to the USA or other third countries. In such cases, Google ensures the protection of your data through recognised measures such as standard contractual clauses.

Further information on data processing can be found in the privacy policies of the respective providers:

If you have any questions regarding the processing of your data, please feel free to contact us.

Cookies

We use cookies on our website to make our service more user-friendly. Cookies are small files that your browser creates automatically and which are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. The cookies remain stored until you delete them. This enables us to recognise your browser the next time you visit.

If you do not wish this to happen, you can configure your browser to notify you when cookies are set and to allow them on a case-by-case basis. However, please note that disabling cookies may mean that you are unable to use all the features of our website.

The legal basis for the data processed via cookies is Article 6(3) and (4) of the Data Protection Act.

The cookies remain valid for 30 days and are then deleted by your browser.

Your rights (data subject rights)

You have the right to request information about your personal data processed by us. In particular, you may request information regarding the purposes of processing, the categories of personal data, the categories of recipients to whom your data has been or will be disclosed, the intended retention period, the existence of a right to rectification, erasure, restriction of processing or objection, data portability, the origin of your data (where it was not collected by us), and whether automated decision-making, including profiling, takes place.

You also have the right to withdraw any consent you may have given for the use of your personal data at any time.

You may exercise the rights set out above at any time by contacting us at the address provided.

A data subject also has the option, as provided for in the Data Protection Act, to contact the Federal Data Protection and Information Commissioner (www.edoeb.admin.ch).

Validity and Amendments to this Privacy Policy

This Privacy Policy is currently in force and is dated January 2025. As our website and the services offered through it continue to develop, or due to changes in legal or regulatory requirements, it may become necessary to amend this Privacy Policy. We therefore recommend that you review this Privacy Policy at regular intervals.